London restaurants use QR codes

Created on 18 April, 2025 • Contactless Menu • 1 views • 3 minutes read

London restaurants use QR codes for customers to order from their tables

Many restaurants in London now use QR codes to allow customers to order directly from their tables. This system has become increasingly popular as it offers a contactless, convenient, and efficient way to browse menus, place orders, and pay without waiting for staff. Customers simply scan a QR code placed on their table with their smartphone, which opens a digital menu and ordering website. They can customise their orders and pay immediately, streamlining service and reducing waiting time.

This trend grew notably during the COVID-19 pandemic to minimise contact but has often remained in use due to its benefits. It is used across various types of venues, from casual dining to higher-end restaurants in London. The use of QR codes also helps restaurants reduce printing costs, increase order sizes, and improve table turnover rates.

Several popular chain restaurants in London have embraced QR code ordering, making dining more convenient and contactless. Here are some well-known chains where you can scan a QR code at your table to browse the menu, order, and often pay without needing to flag down staff.

Nando's Covent Garden

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Nando's is a standout among London chains for its robust QR code ordering system. Customers scan a QR code at their table to access the menu, place their order, and pay, all from their own device. This system is consistent across multiple Nando's locations in London and has been highly rated for its ease of use and seamless experience. Nando's digital approach also includes a virtual queuing system, further reducing wait times and crowding. This makes it particularly appealing for diners who value convenience or prefer minimal interaction with staff. The main advantage is a streamlined, tech-forward dining experience, though some guests may miss traditional table service. Overall, Nando's is a leader in digital ordering among UK chains.

Shake Shack Covent Garden

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Shake Shack in Covent Garden offers both counter service and the option to order directly from your table via a QR code. This flexibility caters to different preferences, allowing diners to choose between traditional ordering or a fully digital, contactless experience. It's ideal for those who want a quick, casual meal without waiting in line. The QR code system is praised for its convenience, though some may find the digital interface less personal.

Bill's Baker Street Restaurant

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Bill's, a popular all-day dining chain, enables easy payment through QR codes on the table. While the main focus is on payment, this feature speeds up the end of your meal and reduces the need for staff interaction. Bill's offers a cozy, contemporary atmosphere and a varied menu, making it a good choice for groups or families who appreciate efficient service. However, the QR code system here is primarily for payment rather than full ordering.

Patty&Bun Kingly Street

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Patty&Bun is a trendy burger chain where ordering via QR code at the table is highlighted as especially convenient. This system allows for a relaxed dining experience, letting customers browse and order at their own pace. Patty&Bun's focus on high-quality burgers and casual atmosphere pairs well with the tech-driven approach, though those seeking a more traditional service style may find it less engaging.

Vapiano

Vapiano, known for its Italian fare, also uses a QR code ordering system at its London locations. This allows diners to scan and order from their table, streamlining the process. While some reviews mention occasional technical hiccups, the system is generally appreciated for its speed and convenience, especially in a busy, communal dining environment. Vapiano's approach is well-suited to tech-savvy diners, though it may not be as smooth as some competitors.

In summary, QR code ordering is widely adopted in London restaurants as a modern and efficient way to enhance the dining experience for both customers and staff.